Before you get started, be sure you have: Email address on the account, Password
If you are having trouble signing in to your account, you can use this link to recover it!§ion=password
On the next screen enter your email address
They will email you a link to reset your password, open that and follow the steps.
If you don't know the username, you can click "Forgot Apple ID?"
Enter your name and email address and they will send you an email with your username
If all else fails or if you wish to speak to them on the phone, here's the fastest way to get them on the phone call iTunes here. Let me know if this works!
Author: GetHuman团队 • January 15th, 2016

About this Step by Step Guide

在成千上万的iTunes客户来到GetHuman来寻找该问题的答案之后,我们决定与其他人一起发布该说明。以下只是一些有关我们所遇到的问题或您这样的用户报告的问题的示例:iTunes: How do I recover my account?; I HAVE $** IN MY ITUNES ACCOUNT AND i CAN'T SEEM TO USE IT. i HAVE PUT IN THE CODE FOR MY ITUNES GIFT CARD. IT SAYS IT HAS BEEN REDEEMED.; I keep getting billed for I tunes every month and I don't know why and wish to cancel it please; I am unable to download the movie I paid for last night. **********; I Had trouble downloading MISSION IMPOSSIBLE, the $*.** movie that expires today. When I clicked...; Don't remember only one of the security questions so can't make necessary changes ...因此,我们整理了本指南以寻求帮助。它有6个步骤。根据其他用户,完成这些步骤平均需要20分钟,包括花费在完成每个步骤和联系iTunes上的时间。并且,我们尝试提供了一份清单,其中包括您自己尝试解决此问题时所需的信息。祝您好运,如果您成功解决了此问题,请告诉我们。

Why does GetHuman Write How-to Guides for iTunes Problems?

GetHuman致力于寻找诸如iTunes之类的大型组织的信息已有10多年的历史,可帮助客户更快地解决客户服务问题。我们从联系信息开始,并以最快的方式与大公司联系。特别是IVR或电话菜单系统缓慢或复杂的系统。从那里,我们意识到消费者仍然需要更详细的帮助来解决最常见的问题,因此我们扩展到了这一指南,并且这一指南每天都在增长。如果您还有其他问题或疑问,但在此处找不到解决方案,请告诉我们。我们每天都会针对此类问题编写新的分步指南。并且,如果您发现我们的How do I recover my account?指南存在任何问题,请通过向我们发送反馈来告知我们。我们希望尽可能提供帮助。如果您喜欢本指南,请与您最喜欢的人分享。我们的免费信息和工具由您(客户)提供支持。使用它的人越多,获得的效果就越好。

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