How Do I Close My eBay Account?

Closing your eBay account is a pretty straightforward process, but there are a few things you should know before you get started. Ensure you understand the consequences of closing your account, including that all of your data will be permanently deleted. If everything looks good and you're ready to proceed, follow these steps to close your account.

eBay is known for being an international e-commerce marketplace with the most diverse group of buyers and sellers globally. It's a great way to make money on unused items lying around your house or shop online for new goods at competitive prices. However, if you are no longer interested in this particular marketplace, you can close your account.

Closing your eBay account is a pretty straightforward process, but there are a few things you should know before you get started. In this guide, we'll walk you through the steps to close your account and explain what happens when you do. Let's get started!

What You Should Know About Closing Your eBay Account

Your eBay account cannot be closed if you have a current or past unpaid item unless you pay the outstanding balance. All of your data (including bids, purchases, and feedback) will be permanently deleted when you close your eBay account. Any feedback or ratings associated with your account will be removed and cannot be restored.

How to Close Your eBay Account

To close your eBay account, follow these steps:

  • Sign in to your account and click the "My eBay" on the top right corner of the page. From the page that opens, click "Account". On this page, click "Close Account". It is under the "Account preferences" heading. You will be led to a page outlining the closure process. Please read the information carefully. They contain the terms and conditions of closing your account.
  • After reading the information, scroll down the page and click the "Close account and delete my data" button. You'll be asked to provide a reason for closing your account, including security concerns, business reasons, personal reasons, billing issues, request to delete personal data, frustration using the website and account issues.
  • Select the most appropriate reason. You will then be led into more refined reasons under each of the above categories. After selecting the most appropriate reason, click the "Continue" button at the bottom
  • You will be asked for confirmation to close your account. Select "No, please close my account" from the drop-down menu and then click the "Continue" button. To proceed, check the box next to "I read and understand the above information" and then "Continue"

That's it. You've successfully closed your eBay account. Be aware that it can take up to 60 days to delete all of your data permanently. If you change your mind, you have seven days from when you requested to close your account to cancel the request.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Close My eBay Account?

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Close Your eBay Account
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