解决eBay问题的分步指南

Instructions to help with popular customer service issues

Popular eBay How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other eBay customers

The Seller Didn’t Send My Item
I am buying a camper from Facebook marketplace and have been asked to purchase ebay or...
I switched phones and back my phone up and everything but, ones my new phone was activa...
The right part or mony back
The return label will not work at the post office because they don’t take packages more...
I disputed multiple charges made from same seller. Have numerous notes he will refund...
I ordered an item and seller asked me to confirm my mailing address because he can’t fi...
Someone is trying to scam me
Why can't I get ANY information from eBAY???
Is ANYONE THERE??????????????
I want to make sure an offer to sell me a product is real. Why does this have to be mo...
I was promised a credit on a listing when the buyer flaked on the deal and I had to rel...
I want to make sure an offer I received from a seller is real, not a scam.
Fraudulent order placed on my credit card
I received *. Was expecting **.
I bought it on eBay card and paid $*** I got the receipt I got the card I called y'all...
Package was not delivered because address was missing apt number. I want to talk to a r...
Why won’t eBay let me resolve my issue with this I’m so fed up of truck calling experts...
See more issues reported by eBay customers

Does GetHuman write how-to guides because they are a partner of eBay?

GetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

eBay Reference

Guidance for Other Companies

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