解决eBay问题的分步指南

Instructions to help with popular customer service issues

Popular eBay How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other eBay customers

I just purchased a TV and afterwards noticed a coupon I could use for **% off (DADSGIFT...
YOU PEOPLE SCREWED UP CONNECTION WITH PAY PAL AGAIN LIKE YOU DID LAST MONTH I NEVER PUS...
Problems w getting money from sold items
I was sent fake jewelry, I gave my feedback and ebay changed it.i need to speak to someone.
I had a dispute with a seller. eBay found in my favor and wants me to return the item...
Shipping e bay charged me * extra times for the same items that was sold there should h...
It’s about an order I placed today. I just wanted to make sure it’s going to go through...
while i ordered a part the mailing info to my address is incorrect i need the residents...
calling to see if ebay sell * gallon of plastic bottles of water with the water in side...
Have an item I sold being returned to me but was not provided any tracking information.
Wrong credit card was used
Shipping issue very important
eBay collected fees did not apply them to my account my account is now on hold
eBay collected money from two sales for approx $****.** sent approx $***.** to my PayPa...
was billed * times for shipping only shipped * items
Account suspension, I would like to appeal. Or at least just hear someone on the phone...
My account has been locked. Tells me I'm a bit when I try to chat for help. Did not rec...
I bought my husband a Mock One hammock for Christmas from expeneon that was advertised...
See more issues reported by eBay customers

Does GetHuman write how-to guides because they are a partner of eBay?

GetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

eBay Reference

Guidance for Other Companies

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