解决eBay问题的分步指南

Instructions to help with popular customer service issues

Popular eBay How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other eBay customers

Seller accepted my return,but will not provide a return label to send it back.
Three shipments of "silver" eagle coins I bought on eBay were all counterfeit.
I don’t receive my item I wanna cancel that a refund
I have a order to send back..I can't get ebay on the line ..I must of got the product u...
Verification of my bank account
I need my money back after getting scammed from a seller on the website and I still hav...
Someone needs to call me at (***)***-**** asap
Someone needs to call me at (***)***-**** asap regarding a issue. Need to answer the ph...
Checking to see if my product is real or fraud idem * ************
I received the center hub caps and they didn't fix the car they said they would fit a...
i bought an item on *-**-** and after * days, the seller cancelled it w*out warning and...
questions on eBay store
Potential fraud issue with the sale of an item
It's time to me to update my checking account information on file and upload a bank sta...
Jan. ** I made a purchase. Seller contacted me and asked if he could bring item to my...
The shoes that I sold can I get them back
I have charges on my pay pal from ebay that look like this*user*eBay Commerce Inc.*Jan...
Order ***-*****-***** hasn't arrived yet mb shop manually ordered ******** got comferma...
See more issues reported by eBay customers

Does GetHuman write how-to guides because they are a partner of eBay?

GetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

eBay Reference

Guidance for Other Companies

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