Instructions to help with popular customer service issues
Popular Zipcar How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Zipcar customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Zipcar customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Zipcar customers
I ended up booking * zipcars on my account and although I requested a refund, wanted to...
Not able to park car on zipcar location resulting in late turn in.
I was logged out of my account and I was not able to end my trip with the car but I ret...
Zipcar account is suspended. Want to reopen it
There’s no gas card in our car
Im trying to get a car with zipcar im a new member just signed in yesterday and my acco...
It says **This action is temporarily blocked. Please try again later or contact Zipcar...
Accounf action blocked zipcar
Account locked, app requested to call
We ended our trip and Zipcar app was not able to end the trip. Since then we are on th...
I did not receive a zip card. Im a paying member since *****.
I’m in the car and it won’t start and I can’t get home
Hello this is state towing I’m contacting you to inform you that we have two of your ve...
Dennis Robinson is scheduled to pickup a car at **:** pm he is at the location *** Elde...
I was charged for my membership that I cancelled and I want a refund
my information was stolen and i believe it was used on this site
Need to speak with representative
Need to reactivate accountSee more issues reported by Zipcar customers
Does GetHuman write how-to guides because they are a partner of Zipcar?
GetHuman has no affiliation whatsoever with Zipcar, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Zipcar have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.