解决Xbox问题的分步指南

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

Locked out off account and cannot verify my identify because my phone number is one num...
Can’t change my address or zip code for using my debit card
Want to cancel subscription that started today and get a refund
I have code to reset my willless it is ******
Ok a had a * year gift card and this the * time you say I must renew get this rigtt
there has been a *.** charge on my credit card for years. I cannot remove this charge...
I was falsely reported and you guys suspended my account when I was literally playing a...
I sent my gift code to wrong gmail account
There was a purchase on my card that i did not authorize! And I would like to know why...
I have been trying to delete my debit card off the xbox *** for a couple weeks now and...
I am trying to buy some things for the Xbox using my credit card. It will not work it s...
cancel xbox live gold subscription and don't know xbox login information
I want to get a refund for my game but Xbox denied it but I just bought he game ** minu...
I was on a party in xbox for overwatch. I was being called many homophobic slurs so i c...
I am trying to reach Xbox support. The virtual agent does not help with my issue and an...
Can you limit the amount of money that can be spent on XBOX in game purchases.
Want to how to retrieve my original profile account and gamer name
I called amazon and amazon can varify that some how I lost ***.** dollars and I would l...
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Xbox Reference

Guidance for Other Companies

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