解决Virgin Mobile问题的分步指南

Instructions to help with popular customer service issues

Popular Virgin Mobile How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Virgin Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Virgin Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Virgin Mobile customers

I received an email thanking me for setting up an account, however I didn't. It says th...
Have money on Virgin Mobile card, Don't have the phone number to call. Have a pin numbe...
I want to know if anyone has called in claiming to be an account member and asked for a...
how come i cant call overseas
I’ve accidentally cancelled my direct debit for my handset
Have been out of USA since Sep****. VM stopped auto deducting on my credit card in Oct...
I am traveling to Mexico and I want to know about roaming charges or if I have to add a...
Francis lehman ***-*** -**** once again today my phone is not working same as yesterday
Yes I ordered two pairs of shoes from shoes.com on the *th. Paid $**** for the * to * d...
Need to talk to a person . They have changed companies . I am handicapped & need to talk.
How much is it to have a second phone line added to my phone? I would like to add that...
I want to check on most recent charges and I want to be sure that you have my payment details
on t mobile swiching back to virgin mobile'need a new phone number! Acount number...
I do not understand two monthly charges. I only want the one that gives me Canada only...
Have problems opening text message app.
I upgraded account ***-***-**** to Pixel * on November **. The phone finally arrived a...
Activated a new account, first month double billed second charge returned* second month...
I was supposed to be refunded ** dollars and the money has been taken from my account a...
See more issues reported by Virgin Mobile customers

Does GetHuman write how-to guides because they are a partner of Virgin Mobile?

GetHuman has no affiliation whatsoever with Virgin Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Virgin Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!