How Do I Setup a Payment Arrangement with Verizon Wireless?

In a nutshell: Verizon account holders can set up a payment arrangement to avoid service disruption if the payment doesn't arrive on the due date. This arrangement grants an extension to settle the balance due, but late payment charges may still apply. Payment arrangements can be set up for free through the Verizon website or app, and can also be requested by speaking with a customer service representative for a fee. Account holders will receive a confirmation message via text or email, and can modify or cancel the arrangement if needed.

Feb 6, 2024

Introduction

Eligible Verizon account holders may schedule a payment arrangement to avoid service disruption if the payment doesn't arrive on the due date. When making a payment arrangement, Verizon can give you an extension to settle the balance due. However, late payment charges may still apply. Setting up a payment arrangement is different from scheduling a payment; the latter means you're authorizing Verizon to withdraw from the enrolled payment method. Note that you can modify a payment arrangement by signing in to your account. Read the guide below on how to set up a payment arrangement with Verizon.

Go to the Payment Arrangements Page

You can set up a payment arrangement on your Verizon account for free by going to the Payments Arrangement page. You'll be asked to sign in to your account first.

How Do I Setup a Payment Arrangement with Verizon Wireless? (Step 1)

Tap Bill

Tap Payment Arrangements

Follow the on-screen instructions to successfully set up a payment arrangement.

Speak With a Customer Service Representative

Another way to set up a payment arrangement is by speaking with a representative who can set it up for you. However, there is a fee of $10.

The payment arrangement available depends on your account history with Verizon. You can schedule a payment on a future date and the amount will be automatically deducted on the payment method enrolled. You can schedule to pay part of the bill or on two different dates. Another payment option is to promise to pay on two different dates. You can see the available payment arrangement option after signing in to your account.

How Do I Setup a Payment Arrangement with Verizon Wireless? (Step 4)

Open the App

You can also set up a payment arrangement on the Verizon app. Follow the steps below.

Tap Account

Select Home Tab

Go to Bills

Scroll down to Payment arrangements and follow the instructions.

How Do I Setup a Payment Arrangement with Verizon Wireless? (Step 8)

Wait for a Text or an Email

Account holders will get a text message or an email confirming the payment arrangement. Wait for this confirmation message or contact Support if you don't get one. Usually, account holders get an extension of two weeks, giving them more time to acquire the funds to pay their bills.

If you already made a payment and got a call about a non-payment, the funds may be on its way. You can check your payment history in your account to ensure the payment was processed. For those who have a service disruption, the services are usually restored within an hour. If not, contact Customer Support.

Conclusion

It may be possible to cancel the payment arrangement if you're unable to pay on the date set up. Depending on the account history, you may be able to set up a new payment arrangement. Do note that you may not be able to set up another payment arrangement in the future if you change or cancel the setup arrangement. Not all users can modify their payment arrangement; you'll have to check the options displayed to determine if you're able to change the arrangement. For other questions regarding your Verizon account, please don't hesitate to contact Customer Support.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Setup a Payment Arrangement with Verizon Wireless?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Verizon Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Setup a Payment Arrangement with Verizon Wireless? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Verizon Wireless

Asked 4 years ago
Updated 2 months ago
Viewed 3,202,474 times
Verizon Wireless
Verizon Wireless mobile banking
Verizon Wireless Payment Options
Change or modify your account
Verizon Wireless Customer Support
Online Chat
Cancel or Change Account

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!