Instructions to help with popular customer service issues
Popular Verizon Wireless How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Verizon Wireless customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon Wireless customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon Wireless customers
New service and phones
Need to speak to agent about new phone order. They have my order wrong and have had man...
I'd like to purchase new service.
I'd like to purchase new mobile service.
Want to join Verizon from Sprint
I logged into my verizon acccount using the correct sign in and PW and the response it...
Verizon tower in my small city. But my ATT friends cannot access the tower. Can’t ever...
I need to know what my bill will be every month.
Need help connecting verizon mobile account to Fios
My iPhone ** was delivered without the phone. It was obviously stolen. Spoke with Valer...
trying to make a payment on my mom's account but she doesn't have her statement and whe...
I owe $*** to Verizon. It is past due. However I get paid on Wednesday around **:**. I...
I need to pay somebody else's bill who's not with me by using my debit card
i was put on auto payment and now receiving notice that my bill is late!
Can recive or make calls woithout wifi calling on.
Need an ETA on a cell tower issue near me.
In attempting to set up a new phone with prepaid verizon. I went through all the steps...
Cannot get my phone activatedSee more issues reported by Verizon Wireless customers
Does GetHuman write how-to guides because they are a partner of Verizon Wireless?
GetHuman has no affiliation whatsoever with Verizon Wireless, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon Wireless have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.