Instructions to help with popular customer service issues
Popular Verizon How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Verizon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon customers
I believe that my final bill should be reduced. It is the wrong amount.
I want to talk about my final bill. I switched from Verizon to another service to try it.
I smashed my phone :.I have a new one on the way however I can’t get into my Verizon ac...
Receiving constant messages concerning viruses on my iPhone please help clear all so I...
I just need to get info on my account status, balance due and payment due date! Why is...
Phones don't work at all
There is a box labeled Verizon on the side of my house which I am renovating. A wire al...
Router hit by lightening last nite and fried. I need replacement verizon router.
I don't have a VPN on my phone
Back up files were not restored properly on my new Verizon Samsung S** Ultra
I want to set up internet access to my home land line.
need to revive my old disconnected phone
I lost my SIM card I need to activate SIM card numbers as followed *************** with...
My screen protector on my phone is damage. it is under warranty. Can you help?
Customer ID SV*******When is our contract renewal
Need a refund on my dad's phone bill. He is deceased.
Want to cancel cable, but keep wifi.
Lost cell phone *Want Verizon to find where it is and*or lock it downSee more issues reported by Verizon customers
Does GetHuman write how-to guides because they are a partner of Verizon?
GetHuman has no affiliation whatsoever with Verizon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.