解决UPS问题的分步指南

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

We were charged and we had to pay Importer charges twice
I had a package delivered but it was not delivered. Not found anywhere. It was a box of...
Called over an hour ago and was told I would receive a call back within one hour. I sti...
Ups delivered a package to me by mistake. I’m trying to get the package to it’s owner.
Need to know the exact weight of my parcel.
Delivery attempt at *:** but no one here before *:**
Need to talk to agent!
my package is going to be delivered to wrong address, need to change address asap
Only two of three packages were delivered.
I worked for UPS as a truck loader from June to to August at the Alderwood location. Ho...
I had a delivery yesterday. I cannot find it. ***** **th Avenue...*****. Please call me...
I had a delivery yesterday but don't know where it w*s put. Can't find it. We got home...
I've been tracking a package since July **th. Customer service continues to tell me it...
I have a package that I was given * delivery dates and still no package it says that it...
I don’t have a tracking number but wanted to know how track my package
I need a package delivered over night or by the next day what time is the cut off time...
I was advised that I was selected for a call interview on ***** at ***. **I NEVER got a call
Sent overnight package on ********** and it has not been received. I would like to kno...
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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