Instructions to help with popular customer service issues
Popular UPS How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other UPS customers
Pick up package delivered to wrong address.
Wrongful termination from my job
i need to get a tracking number on a package that i sent on monday january **, **** but...
I need to talk to a person at ups about an issue
I missed my first amazon return pickup attempt and need to schedule a new one.
Package is late and tracking shows no update in * days
I can't get sim activated
I went to UPS *** and was helped by the owner, Matt Stoeve. I arrived at *:** pm and Ma...
Why package is delayed now a second time
Overnight package not delivered!
Delivered to the wrong address. Never received. There is no such address as in the ship...
Trying to talk to a live person about a package I’m just now finding a sticky note that...
Keeps delivering packages from Macy’s for people who do not live here
Wreckless driver complaint
package not delivered in time
Delivery was attempted. Do not want package returned to sender. Want to make sure re...
The UPS dropped off a package at approx *:** today. I was on my out to pick up meds. Wh...
Trying to track a package that seems to be stuck in its delivery location.See more issues reported by UPS customers
Does GetHuman write how-to guides because they are a partner of UPS?
GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.