解决UPS问题的分步指南

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

Package contains frozen food. UPS delivered to Vernon California not Escondido. Now pac...
Check my delivery status
Tracking number is showing the wrong city. I am making sure it was delivered to the rig...
Delivery date pushed back * days
I have ups premium but my packages aren’t being upgraded to faster delivery (not by sur...
My package says it’s delivered. I have not received anything. I have a ring on my home...
I cannot find my package. It was sent with a return label and when it was returned back...
I don’t understand when I specifically chose next day shipping, why I never got a knock...
a package was delivered to my address by mistake. it is not my package. The address i...
received a strange text regarding a package delivery
The driver put a note on my door and all he did was put the date and put no other infor...
paid for overnight shipping. package was picked up yesterday but tracking says it was f...
need to pick up an overnight package from the distribution center if possible. It was s...
I accidentally sent package to my estranged mother’s house and need it sent to mine.
Unable to change delivery of a package
I accidentally sent a package to my moms house and need it delivered to my house.
Need to speak to a customer service
I would like to change delivery method of package
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!