解决UPS问题的分步指南

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

Need to find out where a package is
I have a package that still on the way and says its gonna deliver tomorrow around **am...
I just found out that my expected package was shipped to my town by UPS and will be giv...
Need to change my address to my package
Lost package **Ups web site says unable to file claim at this time
Claim **********A is saying approved by still after many weeks they have not paid it.
When we ship a package to China, our old company name is stamped across the top of the...
redirect package being sent back to sender
The wrong name is being supplied to our customers on the packing information provided b...
Package is listed as refused but was never delivered to the recipient
Need help tracking package
Representative. Need them to redeliver my package. Not at CVS also not at my house. Aut...
Not sure where package delivered
My neighbor’s package was delivered to my house today by accident. It is too large for...
Package not delivered I can't file a claim.
Package was not delivered
Package delivered to wrong address.
I need a new shipping label
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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