How Do I Reactivate My Thumbtack Account?

Thumbtack has made life easier for many customers in the United States in need of providers of various household cleaning, maintenance, and repairs, including plumbing and painting services. It has a large customer base. Thus it can be a bit challenging to access their customer care team. GetHuman provides crucial information on large corporations, including Thumbtack, helping customers gain faster access to help and support services. It also shares simple guides and customers' experiences that could help solve many issues, including how you can reactivate your Thumbtack account.

Dec 9, 2022

Thumbtack is an online service that helps millions of customers in need of various services connect with local professionals in an array of categories, including home maintenance and remodeling, wellness, lessons, and events. The Thumbtack platform serves as a convenient digital marketplace that simplifies the process of researching and making comparisons associated with many customers intending to hire local professionals. Other service providers that provide competition include HomeAdvisor, TaskRabbit, and Atlantim.

Through the platform, customers provide details about the type of tasks they want to be handled and access the listed profiles and ratings of professionals in their locality, enabling them to read reviews, see price estimates, and chat with professionals. The professionals engage with the leads they've managed to generate and engage them in conversations aimed at turning them into loyal customers. There are also provisions for the local professionals to set their target preferences to interact with a more specialized customer base.

At times you could experience trouble logging into your Thumbtack account, stay for long periods without accessing it, or even have had your account closed, rendering you unable to access the services as mentioned above. Do not worry. Here's how you can reactivate your Thumbtack account.

How do I reactivate my Thumbtack account?

  • Visit the official Thumbtack website (www.thumbtack.com)
  • From the homepage, scroll to the menu items at the bottom of the page.
  • Click on the 'Help' link at the bottom right in the options listed under the 'Support' tab.
  • From the Help page, scroll to the bottom of the page and click on the 'Account' link.
  • Click on 'Reactivate my account' and provide the following details in the fields provided; First name, Last name, and Email address.
  • Under the field 'Choose the main reason you deactivated your account', choose a practical reason from the drop-down menu options.
  • Select an appropriate reason under the field 'Let us know why you're coming back.'
  • Confirm that you've entered the correct details and finally click on 'Submit for review.'

It's important to acknowledge that upon submitting your request to reactivate your Thumbtack account, you may have to allow the support team about 2-3 business days to process your request.

Upon successful reactivation, be sure to confirm that you can successfully be able to log in to your account as follows;

  • Visit the official Thumbtack website (www.thumbtack.com)
  • From the homepage, click on the 'Log in' tab located at the right of the top menu bar.
  • Provide correct details of your Email address followed by your password and then submit by clicking on the 'Log in' tab below the entry fields.
  • Alternatively, you could also click on any login option provided in the login page, including continue with Facebook, Google, or Apple.

When login into your Thumbtack account using the Email address option, ensure that you use the same email that you used to sign up.

Alternative method

You could also consider reaching out to the Thumbtack customer service team, where you may speak with a specialist and request assistance on how you can reactivate your Thumbtack account.

Further questions?

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Reactivate My Thumbtack Account?

Why does GetHuman Write How-to Guides for Thumbtack Problems?

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