解决T-Mobile问题的分步指南-页面3

Instructions to help with popular customer service issues

Popular T-Mobile How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common T-Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing T-Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other T-Mobile customers

The hot spot is concidered active and I can connect to it, but no internet is available...
Can’t text or make calls on sisters phone
I have an outstanding balance of $***.**, from several years ago. I would like to pay i...
Went call my apple smartwatch.* got recording saying person tryin call isn't acceptin...
You*My facebook account has been disabled plz sir help me reactivate my account I must...
Upgrade wanted for existing connection and phone line
Can not answer my phone
Need to get better signal on phone in SF because it’s not good right now
I was supposed to hear back about a $*** credit that was escalated.*The manager offered...
I would like to change my phone number
i am overseas and need to get a new sim for my phone so i can use it and not have problems
I just switched to T-Mobile today from Google Fi and I am trying to get into my online...
Transfer my TMobile sim card to a new phone but not able to call or receive them what d...
Need someone in America
When can I get my money off my card ??? When is it go deposit in my account??
I need the serial number on one of my phones so I can file an insurance claim. The scre...
I want to return iPhones. Never used them because T-Mobile could not “port” our numbers...
I want to upgrade my phone
See more issues reported by T-Mobile customers

Does GetHuman write how-to guides because they are a partner of T-Mobile?

GetHuman has no affiliation whatsoever with T-Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of T-Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

T-Mobile Reference

Guidance for Other Companies

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