Spotify:如何报告问题?

由GetHuman快速有效地解决此常见Spotify问题的简单5步指南

1
If you are having an issue with Spotify, you will need to report the issue to them online as they don't have a good phone number to call. The good news is they generally get back to you about your issue within 2 days.
2
In order to report your issue, you will need to first login to your account with your username and password. You can do that here.
3
Once you login you will see a list of categories that describe the possible issue that you are looking to report. Make your selection, then click Continue.
4
Once you make your selection for the category of issue, you will then be taken to the next screen that helps narrow down the issue by allowing you to make a selection to further describe the problem.
5
Keep proceeding until you finally reach the screen that allows you to submit your issue, then click Submit.
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Author: Adam • enero 18º, 2017

About this Step by Step Guide

在成千上万的Spotify客户来到GetHuman来寻找该问题的答案之后,我们决定与其他人一起发布该说明。以下只是一些有关我们所遇到的问题或您这样的用户报告的问题的示例:Spotify: How do I report a problem?; I got sent the code for Spotify family and I typed it and it's not working; I want family Spotify premium with student discount; I just cancelled my subscription and I need my money credited. It just charged me today *******. Thank you; My niece signed up for spotify with my debit card without my knowledge and i would like to cancel it.; My Spotify account email got changed without my permission. I have a Spotify Premium account so they are using my money. ...因此,我们整理了本指南以寻求帮助。它有5个步骤。根据其他用户,完成这些步骤平均需要119分钟,包括花费在完成每个步骤和联系Spotify上的时间。并且,我们尝试提供了一份清单,其中包括您自己尝试解决此问题时所需的信息。祝您好运,如果您成功解决了此问题,请告诉我们。

Why does GetHuman Write How-to Guides for Spotify Problems?

GetHuman致力于寻找诸如Spotify之类的大型组织的信息已有10多年的历史,可帮助客户更快地解决客户服务问题。我们从联系信息开始,并以最快的方式与大公司联系。特别是IVR或电话菜单系统缓慢或复杂的系统。从那里,我们意识到消费者仍然需要更详细的帮助来解决最常见的问题,因此我们扩展到了这一指南,并且这一指南每天都在增长。如果您还有其他问题或疑问,但在此处找不到解决方案,请告诉我们。我们每天都会针对此类问题编写新的分步指南。并且,如果您发现我们的How do I report a problem?指南存在任何问题,请通过向我们发送反馈来告知我们。我们希望尽可能提供帮助。如果您喜欢本指南,请与您最喜欢的人分享。我们的免费信息和工具由您(客户)提供支持。使用它的人越多,获得的效果就越好。

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