解决Sony问题的分步指南

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

Can’t get in touch with PlayStation for * cancellations of subscriptions.*Called GetHum...
Want to cancel * subscription to PlayStation.*$ taken out of my bank. I don’t have an a...
It whont let me buy ps plus
Card being charged, obviously on someones account.
My debit csrd keeps getting billed for $**.**. i do not have a sony account that i am c...
I can to sing in to my account with *-step verification on it cause I don't have the ph...
I bought GTA V and had it downloaded on my playstation * and now it's asking for a disk...
My account silen**** had been suspended and I would like to know why? The only messages...
My son's PlayStation account was hacked and everything was changed in his account I hav...
I’m locked out my PlayStation account on my PlayStation * someone told me to speak to s...
I received an email stating that my sign in ID had been changed on my play station netw...
Hello, I want to get a quote on a Sony product so I can order another of the same since...
I forgot my password and it’s giving me the date thing and I don’t know the date I put...
Its my ps* is want to make my ps* the primary one
J* Samsung phone withstands sdmi cord how do I make it go to tv?
I'm locked out of my PSN account and forgot my * step verification codes. I forgot to u...
I need to ask a question about my sony tv as there looks like something is inserted in...
I would like.my account unbanned from PlayStation network
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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