Instructions to help with popular customer service issues
Popular Sony How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Sony customers
I can only talk. Please. Thank you.
Hello, I'm not getting any volume on my tv, says "volume is fixed"
Would like to speak about multiple PSN profiles being merged into one. Multiple account...
As a loyal PlayStation customer for * years I was schooled to come Back from a vacation...
My ac power cord to my ps* is unplugged so I plugged it back in but the cord will not work
My name is Maureen Hernandez and you got **.**$ from my checking account and I don't kn...
My Sony WH ****xm* headset problem
I need help getting pass the * step verification on my account Ik my pw just no longer...
My account has been hacked for PlayStation
I need to know how to change the Japanese menu of my RX**M* camera to English.
My son account has been ban cause my gf didn't know about a charge and she Disputed it...
The two step verification code did not send to my email and I can’t sign into my new account
Bluetooth dongle broke for my Sony Platinum headsets
My ps* controller is blinking
My email got changed and my password isn't working and I want my account back
Somebody is trying to log into my sony account. Somebody created a * factor authenticat...
I was play Grand theft auto v and I got banned for hateful speech and I just got back o...
I'm trying to add money to pan wallet to buy a ps vita game on the ps vita but it won't...See more issues reported by Sony customers
Does GetHuman write how-to guides because they are a partner of Sony?
GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.