解决Sony问题的分步指南

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

PS* KEEPS SHUTTING OFF
I would like to cancel my premium subscription with Sony liv
Customer care se baat karna hai urgent hai Soni live ke customer care se baat karna hai...
I need to get to customer support immediately my account has been hacked
ps* stolen and need help tracking it
can you track my playstation *
My playstation * was stolen couple days ago i was wondering if theres anyway you could...
Help signing in to playstation online network
Game was purchased when it shouldn’t have been.
Cant access playstation account I last logged in yesterday and this morning my stuff wa...
My Sonyliv application not working plz help me..!****
ps* cant log into network
I am trying to get one my account for PS* but I can’t remember the date of birth we put...
My ps* can't read any discs i tries just about everything
Trying to set up new A**J need help setting up microphone switch on TV. Also, tv shows...
My son's account was banned .. *****@***.com..
I bought the wrong Diablo game and I want to switch it for the other one and they're bo...
I got a new number n can't login to my account so I need to update my number to my account
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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