解决Sony问题的分步指南

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

Refund PS Plus Subscription
My Bravia TV has a red flashing light that blinks * times at a time. I did the troubles...
I'm trying to play Disney* on my XBR-******E to my STR-DH***. No sound!
Necesito que me reemplacen mi aparato porque no me funciona para leer los discos y no a...
Hola , no me quiere agarran en l TV ya me ayudaron a reiniciarlo y nada no quiere leer...
I keep getting text to my phone number about my verification code when I have never ask...
I forgot the two security questions
My * year old sony bravia P**B series displaying an error message High power device ple...
My account got suspended Can I plz get it back I got all the info plz I’ma cry**** plz...
my sony tv is not turning on but all it does is block red LEDS which flashes * times an...
Quiero saber el precio y si puedo encargar o me puedes reparar una television se me qu...
I would want sony to remove the setting where you can change your buttons on the contro...
I pre-order Battle ground deluxe edition but when it was time for me to download the ga...
My name is Jennifer I need to pre order for play station * what at the price and how wi...
Can not connect Internet to tv. Want to speak to someone
I woke up and one day the game just went and take any more disk it pushes it right back out
Dear Sony, I’m not sure if I am contacting the right section or division of your compan...
What is the wi fi password of sony bravia tv
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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