Instructions to help with popular customer service issues
Popular Sears How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Sears customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sears customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Sears customers
I had an appointment today to repair my LG refrigerator compressor. Firstly, I reciev...
I am missing a piece of my order
I can't enter a coupon code. Sears sent me a $**off my first order and it won't apply t...
I do not have my card. I have not received a statement and have information about my account
I need a receipt for my purchase of the hot water heater, refrigerator & gas range stove.
I just received a package that was the wrong color. I ordered white towels and I receiv...
Promised a replacement and never delivered
I want to return an order from Kmart. I have tried o line ** times and am not successful.
I need to cancel an online order
Sears gave us a refund through a gift card of **.**. I have tried making payment for a...
I have a case Number *******. I need to speak to someone at sears to get this refriger...
Replace SEARS card. Please issue a replacement.
Cancelled my account May *nd ****, cause ifit charged to my account * times without inf...
Prepaid refund for repair and part sevice
I want to see if my washer is under warranty
Want to cancel my order
I want to replace my old BOSCH dishwasher because the Sears repairman couldn't fix it...
I would like to know about what will happen to my warranty for lifetime alignment for m...See more issues reported by Sears customers
Does GetHuman write how-to guides because they are a partner of Sears?
GetHuman has no affiliation whatsoever with Sears, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sears have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.