解决Samsung问题的分步指南

Instructions to help with popular customer service issues

Popular Samsung How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Samsung customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Samsung customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Samsung customers

I was a great Samsung customer..No more. I bought a refrigerator ** months ago. * Month...
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I have a Samsung smart TV remote control won’t work just got new Comcast Xfinity box an...
I have the galaxy smarttag and need help pairing with phone
i need help to recover my samsung account for a new device
I need to change the number on my samsung account. I currently don't have access to my...
I need to talk to a Samsung technician about my refrigerator as it has multiple issues
Ecommerce appliance **I need an refund on a order from back in June !
I ordered Buds Pro *s and instead received a Flip *. Samsung wants me to reorder the Bu...
New watch ordered not received. Said received thur last week
Samsung s**, I have the device protection plan and need a phone repair.
Issue with Galaxy * watch.
I have a question about my Samsung Refrigerator. Please contact me as soon as possible.
I signed up for Allblk tv and I decided tgat I want to cancel. When I tried to complete...
Samsung fridge was supposed to be delivered last Wed. I get an update today that it wil...
Frig is losing temperature. How to defrost?*RF**
I need to speak with a human representative
How can I unblock a phone I bought unblocked From Amazon
See more issues reported by Samsung customers

Does GetHuman write how-to guides because they are a partner of Samsung?

GetHuman has no affiliation whatsoever with Samsung, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Samsung have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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