解决Samsung问题的分步指南

Instructions to help with popular customer service issues

Popular Samsung How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Samsung customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Samsung customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Samsung customers

Need shipping issue fixed
We have samsung electric stove, one of the coil stop working
My phone has sound problems in speakers
I need to inquire about a promo code for accessory that is not working
Need to learn how to search channels and save
Got a new refrigerator today and the refrigerator part is not getting cold.
Microwave says “SE” and doesn’t work
How do I get my iPhone to screen share with my new TU**** **” TV?
I want to file a complaint against Samsung and the process it has taken to get my e-cou...
I can't get into my samsung account
Received my package with no mobile phone in package
The Ice maker is broke and water dispenser not dispensing water
I need a new remote for my Samsung tv. It will not work. It is not turning on my tv
I had my refrigerator fixed now I need to file a claim for food loss where do I do that at
I need to change my payment method on my pre-order order. The cc on order is no longer...
Issue with Payment for phone
Fridge on warranty had icemaker break down. Repaired once, then happened again. Sams...
I want to upgrade both my phones and I want to talk to USA reps
See more issues reported by Samsung customers

Does GetHuman write how-to guides because they are a partner of Samsung?

GetHuman has no affiliation whatsoever with Samsung, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Samsung have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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