解决Samsung问题的分步指南

Instructions to help with popular customer service issues

Popular Samsung How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Samsung customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Samsung customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Samsung customers

Does Samsung offer a wireless charging stand for a Galaxy S* phone?
I have been on the phone all day and I believe they are not acceptable my calls , I bou...
Made an appointment for a repair rep to service our Samsung ice maker this morning. No...
I forgot password password of a Samsung tablet. How to recovery it?
Issue with Samsung financing. Orders repeatedly canceled.
** **** **** **** *** ******* *******
There is no picture on my TV*Screen is black.*I called Comcast.They said no problem at...
My Samsung TV won't cut on with control and I can't find manual buttons*model no.Modele...
My Samsung TV will not connect to internet for Netflix or Amazon Prime. It was working...
Plzz help as I am not able to connect with my smart hub on tv
Compre un refrigerador y no tra*a el filtro y ya lo remplace pero no desaparece el icon...
money back on at least two motors.
samsung range model*ne**k****ss*aa just ordered upper convection fan motor, this wil...
I'm waiting on my refund have been for * months
USB-C Headphone Jack Adapter (EE-UC**JUWEGUS) I just received doesn't work
I can't seem to remove the caption from my screen, I went into the menu, accessibility...
Samsung stove is still making the noise that it has been making since purchased. Repai...
digital video recorder power light and video light keeps flashing no picture on monitor.
See more issues reported by Samsung customers

Does GetHuman write how-to guides because they are a partner of Samsung?

GetHuman has no affiliation whatsoever with Samsung, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Samsung have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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