解决Rockauto问题的分步指南

Instructions to help with popular customer service issues

Popular Rockauto How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rockauto customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rockauto customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rockauto customers

Order * *********.*I only received * strut and are missing * struts.*FEDEX states that...
Received *of * struts that I ordered*I paid for * struts only received *.*Fed ex states...
we ordered a radiator fan clutch--order number *********-- I went on line to do the re...
We ordered a fan clutch order number ***-***-*** I'm online trying to do the return for...
Only recieved * of my struts (item * ******).*The * other struts are not here.*My order...
Need washers that were supposed to be included for brake banjo bolt
Banjo bolt was missing the washers and they sent another one with missing washers . Ple...
Not sure which window motor to order for a **** Ford F*** *Left side
I’m having issues with several orders that are the same parts but different order numbe...
Got the wrong part need to return it
ORDER* ********* for Keith Beetler - parts for **** FIAT ***: *Ordered what your websi...
What is the difference between:*TO******* - $***.***DEPO *****ANRASN**Both tail lamp as...
I’d like to know when my brake parts will arrive.. Thank you for your time
You are not a rock auto computer LLC
Ordered parts they didn’t come on time * days late and*When it did come it’s not correc...
I need to talk to a rep as son as possible. I am not good on internet and need help ord...
Can I get a key made for a mercedes slk*** ****. If so how do I get it to fit my car
In my state of Oklahoma I am ***% military disabled and tax exempt. How do I do the tax...
See more issues reported by Rockauto customers

Does GetHuman write how-to guides because they are a partner of Rockauto?

GetHuman has no affiliation whatsoever with Rockauto, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rockauto have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Rockauto Reference

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