解决Playstation问题的分步指南

Instructions to help with popular customer service issues

Popular Playstation How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Playstation customers

iAO Would Please Please Be Able Clear Trophies On My Account Chief Cawley
Online multiplayer is unplayable on my PS* due to constant lag spikes. I know this is n...
well i got logged out of my psn account bc i changed my Online id and i want someone in...
Hello! I am writing on behalf of a friend. Her PlayStation network sends her verificati...
I got * ps plus when tried to use ps plus to upload ps* pro games to ps* * ps * game d...
I haven received my add on
my ps* failed to do the update so i put it on safe mode but my controller down button d...
I have Other play stations that have my account added to it and one of them has my acco...
Bought a new PlayStation and my account is still activated as primary on the old one a...
My ps* keep giving me a message that says * step verification but I never set * up
My ps* keep giving me a message that says * step verification code but i didn't set * up
Trying to create new user tor my son. Been trying this unsuccessfully, sorted it toda...
I'm on playstation * I jus bought it *Well everything works as should *until I try play...
Hello I'm Maisam Raza from Pakistan...i have * issue with my ps*...my Ps* is not turnin...
We have issues with downloading and have somehow restored factory settings but now cann...
So the main play station * is broke how do I get the games that I have paid for on a ne...
My son downloaded the wrong version of a digital game, he downloaded ps* version but he...
Can I play a purchased game in the ps store with saves in ps now?
See more issues reported by Playstation customers

Does GetHuman write how-to guides because they are a partner of Playstation?

GetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Playstation Reference

Guidance for Other Companies

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