解决Playstation问题的分步指南

Instructions to help with popular customer service issues

Popular Playstation How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Playstation customers

I can't login because I am asked to provide * steps verification Code which I can't rec...
I purchased a ps plus for **€ and put the code through my phone. when I got home and I...
Damaged PS* voucher trying to redeem it, I have the receipt and reference code from GameStop
I was supposedly download in full games of college duty on PlayStation net work, and th...
So I sighed a form out for PlayStation nd it was back in October nd my acc been ban for...
I am having two step verification issues I did not set up two step verification and now...
I bought PlayStation plus about * months ago, it was the one year subscription, and it...
Y’all charged me for the same game twice just different version I just wanted the call...
Somebody charged my card for PlayStation games and I don't own a PlayStation
i got hacked and they changed my password and email.
My children can't play in * player on their ps*. When they turn on the controller it wo...
Can’t play my Friday the ** online keep getting database login failure verify internet...
Updated my payment to often and i cant buy anything off my card
I changed my name and now I need a verification code
I have an issue it doesn’t let me sign in to my account on my ps* and I have my account...
I would like to know how to change a verifying email to a different email
I had pre-ordered diablo * and I thought it was the ultimate edition but found out it i...
My ps* says that it cannot start and I need to use a USB cable to turn on a controller...
See more issues reported by Playstation customers

Does GetHuman write how-to guides because they are a partner of Playstation?

GetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Playstation Reference

Guidance for Other Companies

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