解决Playstation问题的分步指南

Instructions to help with popular customer service issues

Popular Playstation How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Playstation customers

My network connection router all working but the error message the PlayStation network...
Good morning my playstation has been permanently suspended I need to speak about this i...
banned from psn. my ip address got banned i want to know how it happened i need details...
Email account expired but I bought games need them redownloaded
I have a payment coming out of my bank for *.** monthly I want to know name for that ac...
I need help connecting my extended harddrive it was working fine ** minutes ago and now...
I am unable to sign in to my playstation account. It keeps asking for my * step verific...
My PlayStation account got hacked and they changed the email and password and my I game...
Ps* ask update system software with usb it says update file corrupted it won't turn on...
Some one keeps taking money off my cash app for PlayStation network and its not me a to...
Logged into black desert got a notice that I had to buy a bundle i got the bundle and I...
Visual problems with psvr
I am trying to make a PlayStation account and someone has already used my true email. s...
I have lost the number I have associated with * step verification. I am not connected o...
They blocked or hacked my son's PS* account Jrios ****
They blocked my PS* account. Please unblock acct. Jrios **** please
* days ago my play station account was hacked and I have not found a way to save it sin...
cant access my account, it has been frozen for security reasons and the only way to mak...
See more issues reported by Playstation customers

Does GetHuman write how-to guides because they are a partner of Playstation?

GetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Playstation Reference

Guidance for Other Companies

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