解决Playstation问题的分步指南

Instructions to help with popular customer service issues

Popular Playstation How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Playstation customers

Wir haben eine Playstation * (Hauptaccount) und eine Playstation * (Kind) , dazu einen...
I'm not a user. I need your help to investigate who used my Credit Card via PlayStation...
I want my account un suspended
I diagtly bought a game and it is not In my account libary so I can not play the game t...
My ps* tells me to press the ps* button because there’s a new updated version of my con...
I want to leave my PlayStation family and join an other how do I leave the original
I’ve been signed out of PlayStation Network, Because the sign in ID I have for it has b...
Somebody has there email under my steam account
My ps* controller won’t connect to my own ps* but it will connect to a friends. I’ve fo...
I’ve been trying to update my ps* controller for a day now and it won’t let me the devi...
Can not sign in to my PS* and I don't know my s-step verification can you help me
This is not really issue with account or anything like that, but rather a complaint. Co...
I want no body have my account active
I need to make it where no one has my ps* account activated
I need to make it where no ps* has my account activated as primary
Please, I would like the User Manual *(GUIDE*BOOK) for my Sony (VAIO) laptop mailed to...
I bought a playstation gift card and it says cannot be redeemed I'm you region
No loner have access to old phone that has my * step verification
See more issues reported by Playstation customers

Does GetHuman write how-to guides because they are a partner of Playstation?

GetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Playstation Reference

Guidance for Other Companies

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