解决Optimum问题的分步指南

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

cannot get volume to work tried repeatedly
On demand not working on main tv
I have no phone service on my landline
I had internet Optimum file which I had problems with them and I'm not liking what they...
Our download speeds are *-* mps
I am trying to pay my bill. I cannot even set up an account because it keeps telling...
A phone line has been disconnected from the telephone pole outside and has fallen into...
I am unable to access the Optimum home page which has all or the streaming Apps like Ne...
Your technician never showed up yesterday. We are moving and need to have our boxes pic...
I want to cancel the installation for phone service that is scheduled for tomorrow. How...
I need to speak to a human being. I have been caring for weeks
My cable box is dead. It doesn’t turn on at all. The screen is blank. I have exhaus...
Internet speed is slow. We called twice today and didn’t get it fixed. Can I please spe...
Cancel my service and remove charges from my account for the past * months. Last time I...
internet keeps cutting in and out
Internet not working. Redid cable connections numerous times and the internet sign is f...
I changed my service from Optimum to Fios last month* however, my landline phone numbe...
i get about ** spam calls with area code *** with different numbers a day, they hang up...
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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