解决Optimum问题的分步指南

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

service ticket not getting reply
Internet is not working right i already went through the trouble shooting I unplugged m...
Can't access router settings
Update account services and pay bill
Was billed for Optimum when we have never had Optimum. We got a notice from a collecti...
Spoke with an optimum agent several weeks ago regarding poor service. He suggested rep...
New Customer, need to confirm number port with voice team to schedule equipment install.
New Customer, need to confirm home phone number port (**********) with Voice Team to ha...
New customer, need to confirm home phone number port with Voice Team.*Customer Name: An...
i am the deputy highway superintendent in somers and need to speak to someone about low...
My internet has not been working for the last two months. Every once in awhile it works...
I was without ANY of my triple play services during the storm outage in August...
I have Had always Lifetime channel. Now it says I have to purchase it. You’ve zapped my...
Being charged for additional month of service after I returned equipment August ** and...
Our a*c* *****-******-**-**We moved from NJ to Florida. We dropped off the cable boxes...
New Optimum Customer, need to verify with the Optimum Voice my information (LOA) for my...
i compleatly forgot that mom still hass a active*account with optimumon.. what do i do...
Trying to talk to live agent. All I get is automated service. They keep saying my servi...
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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