Instructions to help with popular customer service issues
Popular Netflix How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Netflix customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Netflix customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Netflix customers
have a problem with my Netflix account
why am i still being charged for Netflix? i canceled it over a month ago
Hi I’m a producer and like to talk to someone about a series I produced
I called you one hour and fourth five minutes ago your thing says thirty minutes I wa...
Netflix is cutting in and out. You are watching a movie* show and it cuts out abruptly...
I was wondering if I could change the date that my account is billed?
Want to sign up for premium Netflix had it two was ago but I canceled because you had a...
Want to sign in for the premium package. I was a customer and cancelled last week beca...
I only wanted to recharge *** not more as same rate in earlier recharge.
I just want terminate members *Account Vallary Kiptui*V*****@***.com *O*********
I want terminate my membership
I need to change my payment information.
Everything is in spanish ?????
i want to make payment
I am getting scam emails telling me my payment hasn’t gone through
My issue is that the show "Anne with a E"*has been cancelled, this particular show shou...
i have been a victim of identity theft or email address stolen By Keith David Oill**& u...
Cancel netfix and still being charged !See more issues reported by Netflix customers
Does GetHuman write how-to guides because they are a partner of Netflix?
GetHuman has no affiliation whatsoever with Netflix, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Netflix have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.