解决JC Penney问题的分步指南

Instructions to help with popular customer service issues

Popular JC Penney How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common JC Penney customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing JC Penney customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other JC Penney customers

I submitted two rebate forms from the Black Friday sales and realized I needed to also...
I am disputing the charges for an order I received . order*****************. I ordered...
Wrong item in package *I want send back and the correct item
I purchased a coffee maker a few days ago. It is malfunctioning and I would like a refund.
Need shipping address changed for an order that is still processing
I need to mail in my receipt for a rebate. Can you give me the correct address to send...
I placed an order for a mattress during JC Penney's $**.** reward for every $**.** spen...
Change of address. Moved to new city.
Good afternoon,*i was in a chat earlier today regarding a order that i did not receive...
The price I paid dropped and I would like a price match
My flocked Christmas tree was ordered on November *th. Still not at the store. Every...
I wrote it and you called back and hung up on me. Call me back!***********
My Last * orders:**) * throw blanket w*initial J does not look like a J - I did not re...
An item in my order is missing and I was sent an incorrect item. My order is...
My bed was supposed to be delivered tomorrow and now it is not showing up on my trackin...
My JCP account has been locked and I can't get anyone at JCP customer service to help m...
order online a deep fryer and speaker. Today i recieved a skillet set and a small baske...
have a coupon the expires tonight,can I still used tomorrow.
See more issues reported by JC Penney customers

Does GetHuman write how-to guides because they are a partner of JC Penney?

GetHuman has no affiliation whatsoever with JC Penney, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of JC Penney have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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