Instructions to help with popular customer service issues
Popular Green Dot How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Green Dot customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Green Dot customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Green Dot customers
How do I check balance
Refund on a old card*I called and it said to ask rep for a card refund
I want to file a claim but I cannot get a hold of a representative through the * *** number
i cant use this anywhere**whenever i put down my information, it says that its been dec...
I Claimed a Dispute On ********** For A Transaction I Didn’t Make And Nobody Has Gotten...
My account has been hacked and I can’t sign in anymore to it
I can’t sign in anymore with my gmail it’s been removed from hacker from my greendot account
Update information for my card.
I Venmo $**.** to my green dot card card but when I checked my balance it’s saying $* a...
I was using the account as normal and used it to pay several bills. On ******, for some...
I don’t know how but my account got hacked they changed the number of the account and e...
I need to check my balance
I want a human to talk to
MY GREENDOT HANGOUT WAS HACKED
I'm not an immigrant I want my *.** and we'll call it a day...you guys can't be this te...
My account has been hacked and can’t get into the app so I want to close my account
I got a letter from the insurance stating that they put my stimulus on a green dot card...
I went to register for green dot using my information and green dot says there is alrea...See more issues reported by Green Dot customers
Does GetHuman write how-to guides because they are a partner of Green Dot?
GetHuman has no affiliation whatsoever with Green Dot, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Green Dot have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.