解决Fitbit问题的分步指南

Instructions to help with popular customer service issues

Popular Fitbit How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Fitbit customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Fitbit customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Fitbit customers

Good morning Sir*I have two fitbit products, and alta and versa. We chatted about the A...
My Fitbit Blaze will only work when charging.. Even Though is shows ***% Battery Char...
I have a Fitbit Versa * and have for sometime now. I have been charged each month for...
I erased all off the fitbit Versa * lite and now I want to restart it how do I restart...
I do not have a fitbit yet my financial institution paid $***.** to fitbit and I would...
I am elderly. ATT changed my router. Was able to get fitbit to reconnect and now syncs...
My iPhone died got another one. I tried to log in had to reset password code. However i...
I received the new charger last month and now it’s not working AGAIN. I cleaned the bac...
My fitbit says it is synched. I can't get my time to display on my fitbit screen. All...
one of the straps came off because the part holding to the strap to the watch is broken...
there is a charge on my bank account that I did not authorize for **.** fitbit llc mou...
I purchased a Fitbit sense on the ******* but woke up*Today with a cracked screen *Does...
My Fitbit Charge * will not charge, but it works for my son. It appears to be my actua...
My watch is no longer on the right date or the right time. Does this mean my Fitbit wat...
I am unable to charge my Fitbit. It was not used for sometime now when we wanted to rec...
I was charged $**.** twice and now I am being charged $*.**. Why? What am I paying fo...
I want to have fit bit quit sending me *Notices about purchasing their Premium*fit bit...
I cannot get my charge * to charge. What to do
See more issues reported by Fitbit customers

Does GetHuman write how-to guides because they are a partner of Fitbit?

GetHuman has no affiliation whatsoever with Fitbit, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Fitbit have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Fitbit Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!