解决Facebook问题的分步指南

Instructions to help with popular customer service issues

Popular Facebook How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Facebook customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Facebook customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Facebook customers

Y famy facebook has been hack im try everthing to get back in to io and i cant
I am getting hacked,and then getting blocked,they blocked me last month,then got back o...
My original account seems to of been hacked. I tried getting a new password, asked to g...
* factor authentication is not working. I am locked out of facebook on all devices and...
Hello*I am very confused at your service.*You disabled my account then asked for a phon...
My facbook account was disable and when login time then unexpected error issue .and nam...
Forgot my password and Facebook account is locked and won’t get codes
My facebook marketplace says I have to active listing but they do not show up and it wo...
I lost my whole account, I got a new job and had to download some apps and next morning...
Facebook has not one way to contact them about problems that are in need of help. Do better.
Someone is using my phone number for messenger and I already have an account with my ph...
No internet connection while logged on to Facebook
It seems Facebook has done something to my phone. When I'm logged on my phone has no se...
Not fixed....still do not have all my posts back
My account has been hacked, when I go to reset my password, it says it’s sending a code...
I recieved an email stating my account was hacked so I needed to set up a new password...
My Facebook account was hacked. The email address and phone number were changed so ther...
I have this Facebook account for a long time but today i have changed the password for...
See more issues reported by Facebook customers

Does GetHuman write how-to guides because they are a partner of Facebook?

GetHuman has no affiliation whatsoever with Facebook, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Facebook have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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