解决DirecTV问题的分步指南

Instructions to help with popular customer service issues

Popular DirecTV How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common DirecTV customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing DirecTV customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other DirecTV customers

How can I get a new remote? The buttons are not working very well. The remote may be o...
Bill is too high and considering cord cutting...
You guys, after *** years with you, cancelled our local channel *. That channel is very...
I recently moved and could not transfer or add my equipment since my wife already had a...
Want to chat with LIVE REP AND NOT A MACHINE
Account was cancelled on ***** but I am still receiving a bill in full price. My full m...
My TV keeps updating several times a day for weeks now. Very frustrating when I am tryi...
I want to talk about my account. I’m only using * access tv now
want my channel * (NBC) back on my television!
Most of what I watch is on Channel *. And, I'm paying for it and not getting my program...
I pay for Channel **, when will i get it? There are a lot of options out there.
sent wrong remote control
Got a collection letter a year after service disconnect. We never got any bill. We sent...
Why can't we access NBC streaming using direct account. ATT OR DIRECTV IS NOT LISTED. I...
This hotel room screen shows no signal while other rooms have direct TV and others. Ho...
Received a return box in the mail....not sure why I received this.
I would like new service
I would like to a new customer
See more issues reported by DirecTV customers

Does GetHuman write how-to guides because they are a partner of DirecTV?

GetHuman has no affiliation whatsoever with DirecTV, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of DirecTV have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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