Instructions to help with popular customer service issues
Popular DirecTV How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common DirecTV customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing DirecTV customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other DirecTV customers
I would like to pause my Directv
Hello, I keep getting notices that I need to return equipment and I already have done s...
I was promised that my package would include NESN and it doesn’t
The power cord to my mini Genie seems to need replacing.. I can move this Genie to anot...
I need to reset my password to access the App. Need a password reset.
Underground cable was accidentally cut. .We need a repairmen to repair or replace..It's...
Need a new signal sent. I have reset the receiver and still have a code ***
i need to return equipment
I'm being charged for equipment that I've already turned in. My account is in collectio...
I was promised a *** gift card for starting my service .that * months ago and still hav...
AT&T Direct Tv phone app
We have been overbilled two months in a row.
Have questions about new commercial services
My granddaughter got my fire stick connected on my TV and I don’t know how to switch ba...
Need to add hbo max to my service
Cancel NFL Sunday Ticket
TBN not on my tv again
Remote is not working..has new batteries and will turn on and off but will not do nothi...See more issues reported by DirecTV customers
Does GetHuman write how-to guides because they are a partner of DirecTV?
GetHuman has no affiliation whatsoever with DirecTV, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of DirecTV have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.