How Do I Report a DISH Service Outage?

DISH customers have a variety of different ways to report service outages. They can call DISH Network directly and report their service outage. This will allow them to not only report the outage but to get information on possible reasons for the problems and when service might be restored. They can also chat with a DISH representative online to get information as well. DISH also provides forums where customers can get information and report problems and outages as well as a site with a Downdetector that provides outage maps and a vast variety of other information. Customers can report their outages on this site as well.

Jan 29, 2020

Customers who experience DISH service outages from time to time have steps they can take to report these outages and get information. DISH Network provides options for reporting outages and getting updates on service outages. Customers can utilize any of these options to report service outages as well as get information.

Call DISH Customer Service

Customers who experience a service outage can call DISH directly. A DISH customer service representative can collect information from you and provide possible reasons for your service outage. Depending on the issue, you may also receive information regarding when your service will be restored. A DISH customer service representative may also be able to offer suggestions for ways of receiving updates regarding service outages as well.

Chat with a DISH Representative Online

If you don't want to call DISH customer service you can always chat with a DISH representative online. You can give them location information and discuss your service outage. A chat DISH representative should be able to provide reasons for your service loss and possibly give you information regarding when it will be restored.

Utilize the Online Downdetector

Customers can go online and utilize the DISH network's Downdetector. You can use this site to report problems with your service. Customers can click on a button for problems or troubleshooting and a menu will come up with a list of services. Simply follow the prompts to report your outage or problem. An outage map is provided as well. This site can also be used to access information about an outage in other areas as well and is up to date in terms of time as well. This site will report the most frequent problems, resolved issues, and the most problematic areas in terms of outages. There are also Twitter responses and replies to customers who have had service issues.

Visit the DISH Online Forum

Customers can also go online and check out the DISH forum to report service outages. This forum is monitored by the DISH's DISH Internet Response Team (Dirt) and they respond to customer issues.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Report a DISH Service Outage?

Why does GetHuman Write How-to Guides for DISH Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like DISH in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report a DISH Service Outage? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

DISH

Asked 4 years ago
Updated 4 years ago
Viewed 2,334,870 times
DISH
Report a DISH service outage
Notify DISH about a service outage
mChat about a DISH service outage
Go Online to report a DISH service outage
Call DISH regarding service outages
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!