Is Comcast Internet Service Any Good?

Asking yourself if any company is any good is a broad question, but it can be broken down into what makes a company good. How good and reliable is the product offered? Does the company keep improving on making its products and services better? As a whole, Comcast Business does its best to improve its offerings. Resources are always welcome, so are no data caps and 24-hour customer service by phone.

Dec 9, 2022

Comcast Business Services has been helping businesses for a long time under the Comcast brand. However, is it all good? We find out.

The Good Points

Comcast Internet for Businesses offers 24-hour customer service, no data caps, and download speeds starting at 35 Mbps for some packages up to 1 Gbps for the biggest package. It also offers free, professional installation with a modem, a Comcast Business app available on Android and iOS operating systems, custom Wi-Fi options for employees and customers of your business. The service is also considered quite reliable for internet speeds. There are also bundle packages if your business needs more than internet. Comcast also offers resources on the repair and installations section of its support pages. These resources offer valuable checklists to make sure you don't miss anything when it comes to your installation. If you have any questions regarding the internet packages the company offers, call one of Comcast's Business Service Representatives anytime.

The Not-So-Good Points

No business is going to be 100% perfect. People in business have even described the bad side as growing pains, for good reason. Some of the complaints geared toward Comcast range from high prices for the service it offers to its fiberoptic capabilities not being available everywhere. Some representatives are going to be more knowledgeable about their job duties and are able to keep customers happy while following company practices. Comcast Business also seems to be very focused on smaller businesses, so larger corporations may or may not find Comcast's products suitable for their needs.

The Takeaway

The only way to find out if Comcast Business is any good is to first know exactly what your own business needs are before calling Comcast. Ask yourself if what the company offers will be enough, especially as your business grows and ask Comcast what size business benefits most from its largest packages. Then ask yourself if the price is worth what you get in return. Free trials are beneficial in this case, if they're available.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Is Comcast Internet Service Any Good?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Comcast Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Comcast Internet Service Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Comcast

Asked 3 years ago
Updated a year ago
Viewed 489,003 times
Comcast
Is Comcast any good
Is Comcast reliable

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!