Instructions to help with popular customer service issues
Popular Comcast How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
Still waiting for my Internet to be connected. The technician said someone will come an...
My TV are not working tried to resolve with tech support but still not working I'd like...
turn off paperless billing
Need someone to come out to setup my new equipment
I need to switch address
My account has my former tenant's email and phone number, so I cannot sign in to set up...
Wifi connection keeps dropping
I would like to trade a tv box for a wireless box.
How do I remove the voice reading out loud on a flex box
Trying to call comcast to transfer service
Change of mailing address
I called ****xfiity on ******* to have my service reinstated. I owed $***.** due to dis...
The internet has been very spotty and intermittent this week. Enough so that it is impr...
signed up for auto pay not getting charged getting shut off threats
I need to talk on phone
TV not working: blank screen.*I've tried all the suggestions. Apparently they tried to...
Adding mobile plan. I’m currently with Verizon. I have * lines and want to see if Comca...
Billing issue , L believe my contract expired and I have to renegotiate a better deal...See more issues reported by Comcast customers
Does GetHuman write how-to guides because they are a partner of Comcast?
GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.