Instructions to help with popular customer service issues
Popular Comcast How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
We can’t get normal tv channels on tv. We are renting a house. Can’t see olympics
I need to speak to someone about my bill and my internet
Pay my bill service is disconnected
Connect physical cable from service box (outside) to building to provide service to pro...
We would like our service at **** San Marino Ct., Punta Gorda, FL ***** terminated. Our...
Talk about deals and changing plans
I need to speak with someone do not email call me at ************ thank you I am trying...
I need to schedule a delayed equipment return.
I want my cable restored I just made a payment
Our new equipment won't sign on. Keeps going back to the same question and resests in a...
Need a heart ship to Monday I get pay Monday
No enternet in my home since last noght
I haven't watch tv in two days. The message oim getting says this Channel should be ava...
TV remote fell and is completely dead. Request an immediate replacement delivered by a...
Can't get to see anything on the tv at all
Change mailing address on a closed account so I can receive my sporting adjustment at m...
I need help setting up service in my new home.
Increase in monthly bill. What are current deals? Do we need to cancel service and rec...See more issues reported by Comcast customers
Does GetHuman write how-to guides because they are a partner of Comcast?
GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.