解决Comcast问题的分步指南

Instructions to help with popular customer service issues

Popular Comcast How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Comcast customers

Need to change our service. Plan options
There is a cable coming loose from the telephone pole at my house. My cable company say...
Internet is not working correctly. I am having constant connection issues. I use it for...
Our WIFI has been down since *:**am this morning. I am furious! I work from home! I am...
Comcast wire from the telephone poll is hanging down at neck and head level in the side...
I have * GHz. Do I have to pay extra for * GHz?
My phone won’t connect to WiFi properly everything else is connected
New service cannot get wireless
I am an executor of one of your customer's estate. I want to set up security cameras at...
**** Brockton Way. We need our above ground cable lines buried ASAP please contact me.
Paid last bill and collection company still calling need to check account
I had comcast installed on Friday april ** and it is a disgust what I have been going t...
Which internet boxes and nothing's working
I have forgotten my * digit code
Need to change Wi-Fi channel
Picked up replacement tv box today.*PAX**********Need to activate
Service changes for account ****************
I upgraded my speed and got a new modem box yesterday. I work from home, have my home...
See more issues reported by Comcast customers

Does GetHuman write how-to guides because they are a partner of Comcast?

GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Comcast Reference

Guidance for Other Companies

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