解决Comcast问题的分步指南

Instructions to help with popular customer service issues

Popular Comcast How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Comcast customers

We need a technician to reattach a cable box that has fallen off of the house.
Comcast's automated system is frustrating I want to cry. As is the case every January...
I have move and want to move my service too.I will love to speak with a live adviser
I have credit of $** from ACP program but it wasn’t applied on my accounts and take...
My Comcast tv service is not working on all * sets in my house. I've tried all of thei...
Want to cancel Netflix, yet keep basic cable
I would like to add a land land line or VoIP because our cell service is spotty. *Addre...
We keep losing internet several times a day
I want to upgrade my internet service.
Network issues. Modem isn't connecting to internet
I upgraded my cable box and need to drop off the old one at a Comcast store in Gainesvi...
TV problem and the bill
My monthly Comcast bill has been raised $** a month, with no advance warning. Being as...
I closed out my account on ********** and am still receiving bills for $**.**. I know I...
Billing charges are wrong
Master bedroom remote not working
Internet drops throughout the day*Needed as work remotely
PLEASE* PLEASE, I need to speak to a real person and I will not pay to do so
See more issues reported by Comcast customers

Does GetHuman write how-to guides because they are a partner of Comcast?

GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Comcast Reference

Guidance for Other Companies

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