Instructions to help with popular customer service issues
Popular CenturyLink How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common CenturyLink customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing CenturyLink customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other CenturyLink customers
My internet isn't working
Internet down ** hours
SPRINT TELEPHONE DISTRIBUTION BOX DESTROYED IN A VEHICLE ACCIDENT IN MOORE COUNTY NORTH...
i want to connect to the internet with HiFi and the mkoden wont let me
Is there a internet outage in my area? My address is **** N Paxton.
Broken mail line on jobsite.
Noise on my voice line. I have isolated my house line at the interface box and the nois...
The internet keeps dropping and shows "ready to connect when network quality improves"
I just received my bill for this month in the amount of $***.**. The account number is...
cancel our appointment ... phone is now working
Would like my refund on a modem that was sent back on June **.
Need old box and cables removed
My phone service is not working and I only have * line and no cell phone. My number is...
Can you have two modems with two different accounts in the same home?
just wanted to let you know that my bill will be paid in full on the **th. Hubby and I...
I want to know why my bill was drafted for *** for august * when I pay *** each month...
I paid my bill and you did not credit the account and then you charged ma a late fee fo...
I paid my bill and you did not apply paymentSee more issues reported by CenturyLink customers
Does GetHuman write how-to guides because they are a partner of CenturyLink?
GetHuman has no affiliation whatsoever with CenturyLink, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of CenturyLink have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.