How Do I Track My Birchbox Order?

When you subscribe to Birchbox, you can track your package in one of three ways. You can use the status update emails from Birchbox to see where your package is in the process or log into your account to get a status update. A third option is to use the tracking number for the carrier delivering your package.

Birchbox is a monthly subscription service for beauty and grooming products. If you're a Birchbox subscriber, you may be wondering where your next box is in the delivery process. How do you track your Birchbox order? You can get information and assistance from Birchbox subscriber support or use the methods below to track your order.

Tracking Your Birchbox Order

There are three ways you can track your Birchbox order: via the confirmation email sent by Birchbox, by logging into your account, or through the carrier delivering your products.

Email Tracking

Once you place an order with Birchbox, you will receive a number of emails outlining the status of your order (received, processed, shipped, and delivered). The email will contain the carrier information and a tracking number for your Birchbox purchase. The email system will also advise you of any issues with your order, such as an out-of-stock or back-ordered product.

Tracking Through Your Account

Another way to track your Birchbox order is through your online account. To use this method, follow these steps:

  1. Open Birchbox in your computer's browser.
  2. Click on the "person" icon at the top right-hand side of your screen.
  3. Enter your email address and password.
  4. Select "Sign in."
  5. Open "Purchase History" in your account.
  6. Find your pending order and check its status.

Through the Carrier

A third way to track your Birchbox order is through the carrier that will be delivering your package. The carrier tracking number will not be available until the order is processed. To track your Birchbox order through the carrier, follow these steps:

  1. Find your tracking number from your Birchbox email or by logging into your account and checking the purchase history.
  2. Navigate to the carrier's website.
  3. Enter the tracking number and hit submit.
  4. Review the status update from the carrier.

By logging into your account, regularly checking your email, or using the tracking number for the carrier, you can see where your Birchbox is in the delivery process. For more information or assistance, you can contact Birchbox customer support.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Track My Birchbox Order?

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