解决Apple问题的分步指南

Instructions to help with popular customer service issues

Popular Apple How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Apple customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Apple customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Apple customers

I haven’t had email since June and password is not working
I need hel with my phone
Need phone number to the apple insurance
Someone has changed my Apple ID and email
Trying to erase Mac, and reinstall iOS
I have a large number of fraudulent charges from apple.com on my iPhone bill that add u...
I have a issue with a product
I play Pubg Mobile*I want purchase some UC *But I can't purchase My card is some issue
I need to send my phone in to be repaired
I went on a robux generator I put in my username and it told me to confirm I decided no...
I want a refund for a non authorized purchase
New credit card as original card cancelled - need to give u new credit card number
im having issues with my iphone. The siri keeps saying "one moment" then it says "still...
iPhone device account locked
Preciso que reembolsem valor cobrado em meu cart*o duas vezes de um aplicativo, da *lti...
I have been billed multiple times for several items I did not purchase!
I paid for a Prime video and get only a flashing green screen
I have seen charges my account, I want to know why
See more issues reported by Apple customers

Does GetHuman write how-to guides because they are a partner of Apple?

GetHuman has no affiliation whatsoever with Apple, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Apple have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Apple Reference

Guidance for Other Companies

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