解决Apple问题的分步指南

Instructions to help with popular customer service issues

Popular Apple How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Apple customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Apple customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Apple customers

i cannot click into any app on my phone
I need help locating my lost cell phone. The phone has possibly been stolen and is shut off.
Hello., I forgot My apple password and i try to reset it but is not work and I go forma...
my iPhone * was not connecting to the data or WiFi and i tried to reset it and it broug...
Verification code for Apple ID
Looking to purchase an iphone
I'm looking to purchase an iphone
Need to talk to someone in the apple store in ABQ uptown to find out if my phone is in...
My Mac is overheating when I teach online.
Got **.** in charges don’t know why. Have nothing I should be paying you for
Apple Watch series *. I can’t figure out how to set up the blood oxygen sensor and that...
Being charged for to iTunes account and don’t have the accounts
My apple iphone ** is not working properly since it was upgraded to ios**.
I be am out of app memory. Support was helping last week. Was to call be back to finish...
There was a charge on my credit card that I did not authorized I want money replaced...
My iPhone got wet so I got a new iPhone but I forgot my iCloud info help me retrieve
I keep getting text messages saying that I need to pick up an Apple product from Tom
I want to unlock my iphone s* from sprint to movie star, can you help me with that.
See more issues reported by Apple customers

Does GetHuman write how-to guides because they are a partner of Apple?

GetHuman has no affiliation whatsoever with Apple, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Apple have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Apple Reference

Guidance for Other Companies

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