解决Apple问题的分步指南

Instructions to help with popular customer service issues

Popular Apple How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Apple customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Apple customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Apple customers

Speak to representative I'm having problems accessing my apple TV an can't remember my...
Can’t downgrade iCloud storage.
I was trying to transfer my PayPal money to my bank account. Somehow I subscribed to An...
I was sent a Apple ID code thru text message I would like to know why and what it’s for
When I try to add my iCloud email to gmail it’s saying my password is wrong when I know...
I can't get into my mom's acct because I don't know her password. She had just passed away
Can I transfer an iPhone ** pro max from tmobile to verizon?
I wanted to give my old iPhone X to my brother but I couldn’t remember the * digit pass...
The password on my niece’s iPhone somehow got changed & now she can’t download any apps...
Billed for unfamiliar charges
My iPhone ** is unavailable to me the boost mobile store told me that I needed to reset...
When I go to share something (screenshot, link, etc.) via iMessage, I cannot share to a...
I can’t get my iPhone upgrade due to issue with serial number. This is *th time trying...
Sir I had changed my phone's finger, so sir he is asking for touch id setup
Missing items in my sealed box
My iPhone is gen **, iOS **.*.**Running out of space constantly. ** GB. *** GB is syste...
I forgot my Apple ID password
I can't remember my Apple ID password and I don't have the cell phone that I originally...
See more issues reported by Apple customers

Does GetHuman write how-to guides because they are a partner of Apple?

GetHuman has no affiliation whatsoever with Apple, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Apple have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Apple Reference

Guidance for Other Companies

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