解决Apple问题的分步指南

Instructions to help with popular customer service issues

Popular Apple How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Apple customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Apple customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Apple customers

Subscription renewed without permission I canceled within app and was still charged any...
Apple watch issue not turning on.
I got a notice that I needed to sign into my Apple ID and now it’s telling me I need to...
Billing charge from Apple on my bank account
Questions about note sharing
I was talking with someone and got disconnected
The purchase was made on my account yesterday and I'm just looking to get refunded please
Mac Pro forgot password
Upgraded my Mac mini to Monterey **.*.*. When the computer restarted, my mail for gmail...
upgraded to Monterey **.*.*. When my mac mini restarted my mail for gmail was empty.
Lost I phone can’t get into old Apple account..which has a lot of my personal informati...
I do not own a Apple device I don't have a Apple ID money is coming off my debit card
My iCloud account is disabled
My airpods aren't working properly no one on the other end can hear me. The volume also...
My airpods aren't working properly. I can hear caller but they are unable to hear me. V...
************, * ******* *****, D.*****@***.com...
My phone was stolen I need I phone I cloud apple id code to get in and back up numbers...
my icloud locked*Help me*log: *****@***.com*pass: Olga.**d*I forgot the answer to a sec...
See more issues reported by Apple customers

Does GetHuman write how-to guides because they are a partner of Apple?

GetHuman has no affiliation whatsoever with Apple, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Apple have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Apple Reference

Guidance for Other Companies

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