解决Apple问题的分步指南

Instructions to help with popular customer service issues

Popular Apple How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Apple customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Apple customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Apple customers

I need to speak to a human
I need to cancel a subscription that I never wanted in the first place a refund conside...
I keep getting charged for apple music and I never wanted it to begin with and I no lon...
I am trying to log into my Apple account because I have to add a medical device in and...
I dropped my phone and it doesn’t work anymore so I have apple care needs replaced soon plz
I just want to let you know that I was very unhappy with the sloppy packaging of a silk...
My little girl charged **** in charges I want it bak
Dk want Apple TV… cancel donot charge mei have never watch it…
I have been only able to make or receive phone calls sometimes. I’ll be talking for a m...
I forgot my Apple ID password and I don’t have also registered mobile number and I want...
My daughter got my debt card n charged **** dollars I Wana c if I can get it bak
Need an earlier appointment at the Apple store in woodfie*
I have purchased a used unlocked iPhone but want to erase all old users information and...
I cannot access my apple and iTunes accounts. The process is so complex and convoluted...
Vires in my phone can you help me
Apple Watch is not connected
I can't get into my Apple account because my password I don't remember it and I don't h...
I’m not able to remove my payment method on my Apple ID, nor make any payments, but I D...
See more issues reported by Apple customers

Does GetHuman write how-to guides because they are a partner of Apple?

GetHuman has no affiliation whatsoever with Apple, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Apple have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Apple Reference

Guidance for Other Companies

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