解决Ancestry.com问题的分步指南

Instructions to help with popular customer service issues

Popular Ancestry.com How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Ancestry.com customer care issues, it is something that we often do for larger companies. A larger company example would be our Metro PCS how to guides page. And also our PayPal guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Ancestry.com problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Ancestry.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Ancestry.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Ancestry.com customers

I would like a refund as I had tried it out for a small fee and didn’t like it. Today I...
I thought I had cancelled my membership but I didn’t and was charged **.** and don’t ha...
Sometimes when I go into the hints and I want to either see or add the hint it tells me...
Did not authorize payment. Need refund. **.** was t
Posting the DNA box back to Ireland from Norway is an extra cost. Paying to declare the...
My account was just charged $** I had no idea I was going to be charged every month I w...
I want to pause membership because I’m too busy working the next few months but recentl...
My DNA kit was supposed to be here yesterday. I still have not received it can u track...
I canceled my subscription a month ago through PayPal. Haven't used it once and have be...
I have a yearly world subscription**I found a tree where I found Alexandrina Tillet bor...
How can I get an Ancestry DNA document certified for court purposes?
I just want a refund I am nt paying £* use have took the money out of my account for...
I cancelled my subscription before the **day iam disabled andi would like a refund plea...
My dna result didn’t show Native American, but should have. Can you tell me why!
Unauthorized transactions
I mailed my kit a while ago and it still says "mailed on the app.
my wife GILLIAN ANN FAULKNER ,has a subscription to ancestry ,for her family tree work...
I placed an order it said it didn’t go through. Then I placed another order and they bo...
See more issues reported by Ancestry.com customers

Does GetHuman write how-to guides because they are a partner of Ancestry.com?

GetHuman has no affiliation whatsoever with Ancestry.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Ancestry.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Ancestry.com Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!