Instructions to help with popular customer service issues
Popular Amtrak How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Amtrak customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amtrak customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Amtrak customers
I need a refund my train from Tampa to New York because after a ** hour delay they drop...
Need to modify my trip
Need train schedule information.
Iam trying to get a ticket one person from mark's Mississippi to Milwaukee Friday th...
Ticket from marks miss to millwakee
Add baggage and musical instrument to tickit
Are we going to be required to wear a mask for all travel because of the Biden Mandate?
I got over charged after my card was canceled twice
Need refund tickets as I had to re-book for later dates.
I was wanting to have bricks that are ababdoned next to tracks in my neighborhood. The...
I was left behind at a bust stop in King City California
My daughter's connecting bus never showed up her tickets are non refundable she missed...
I just wanted someone to help me book tickets
I am trying to book a business class ticket on **** from Trenton NJ to Union Station in...
i was notified yesterday that my * pm acela to Boston was an hour late. said this on y...
train ****. was announced on line on amtrack website to be one hour late. got to acela...
I need a round trip ticket
I need a round trip ticket from reno, nevada to modesto california on april **, **** an...See more issues reported by Amtrak customers
Does GetHuman write how-to guides because they are a partner of Amtrak?
GetHuman has no affiliation whatsoever with Amtrak, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amtrak have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.