How Do I Check the Status of My American Express Application?

When applying for a new loan or credit card from American Express, you can go online, call American Express or visit your financial institution for a status update on your application. You will have to call American Express or your bank for an update on applications to increase the limit on existing American Express cards or loans.

Dec 9, 2022

American Express offers a number of financial services including loans and credit cards. When you submit an application for a loan or credit card, you want to know where your application is in the process. How do you check the status of your American Express application? You can get assistance from American Express customer support here, and you can follow the steps outlined below to check your application status.

Checking Status of American Express Application

There are three ways you can check the status of your American Express application: online, via telephone and via the bank or financial institution that assisted you with your application.

Online

New loan or credit card applications with American Express can be checked online by doing the following:

  1. In your browser's search bar, type "American Express application status."
  2. Select "Status Check Authorization-American Express" in the search results (this should be the first in the list).
  3. Key in your nine-digit social security number.
  4. Enter your five-digit zip code.
  5. Click on "Check Application" to get a status update.

Note: this is for new loans or credit cards only. If you have asked for an increase on an existing credit card or an increase on an open line of credit loan, you will need to contact American Express via telephone here or the number on the back of your card.

Status Check Over the Phone

If you do not have access to a computer, or you prefer talking to a customer service representative, you can call American Express here and request a status update on your application. You will need to provide the representative with your name, social security number and any other identifying information such as date of birth, address or telephone number.

Your Financial Institution

The financial institution you used to submit your application should also be able to supply you with a status update. You can call your bank or go to a branch location in person to get information on your American Express application. You can also check with your bank to make sure loan funds have been deposited on approved lines of credit.

Knowing where your American Express application is in the approval process can help you plan for effective use of your new line of credit or increased amount on existing lines of credit. For more information or assistance, contact American Express customer support here.

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How Do I Check the Status of My American Express Application?

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