解决American Express问题的分步指南

Instructions to help with popular customer service issues

Popular American Express How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common American Express customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing American Express customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other American Express customers

I’m new customer. Need more information on Amex gold card
I don't remember my username or password it could have been multiple different ones and...
Need to cancel credit cards
I would like to know the balance on my American Express gift card
I need to dispute a transaction for a flight that was recently booked incorrectly.
Since I just started with you how long do I have to wait for a large deposit such as...
Want to cancel a flight
Someone is using my name to get cards
My American Express account was locked due to too many failed attempts.
I recently signed up for AMEX - Delta gold card and was supposed to get a discount on m...
Need help with reporting credit to TransUnion and Equifax
I got a new credit card I don’t have it on me can you give me the new number expiration...
Corporate card from Salesforce got cancelled right as it got approved. Need to figure o...
Lost credit card and want to cancel card. Don’t have account number.
Never got my credit card.
I received an American Express gift card years ago and see that it is about to expire...
I am interested in kabbage. Funding
Received letter today staying email attempts made regarding my payment (April?) was un...
See more issues reported by American Express customers

Does GetHuman write how-to guides because they are a partner of American Express?

GetHuman has no affiliation whatsoever with American Express, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of American Express have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

American Express Reference

Guidance for Other Companies

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