解决Amazon问题的分步指南-页面2

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I returned a Webcam. The original order number was: ORDER * ***-*******-*******. I retu...
I've had three calls in the last twenty minutes, about someone using my account. I have...
Amazon truck is blocking my car
Trying to order and it wouldn’t allow me to ?
Email about fraudulent activity and locking my account. Please call me. **********
I want all my old payment options deleted and my new payment info to be entered
Just placed a order for a dish chair Evelyn Williams, *** North **th Street, Kentwood...
Cannot log into my account because of the * step verification process and would like to...
I received a text saying that there was a billing issue for a payment plan on UGGs shoe...
Evelyn Williams *** North **th Street Kentwood, La. ***** I just place an order for a...
I am getting text messages allegedly from you that shows an actual order we made and th...
I bought a dress and I want to exchange color. It was a reduced price before and now it isn’t
I recieved a message on my cell phone. It says from Amazon about my account being locke...
possible fraud. I just received a call from unknown caller that someone had ordered a...
My orders got damaged on the way ,I just got the message to contact Amazon
HI SIR*THIS IS BLOOM TOWERS SECURITY*V HAVE SOME AMOZAN DELIVERS THAT DELIVERIS FOR BLO...
Somebody put a charge on my account in the amount of $****.**. It was not me.
Somebody charged my account $****.**. It was not me.
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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