解决Amazon问题的分步指南

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I need to speak to someone
Cancel my prime and refund me
I want to cancel the kindle unlimited membership. There is no place that will do it. I...
Resume prime membership with new payment information.
I have problem with my account
I received a babybjorn today addressed to me at my home address it had no card attached...
I use a simple amazon echo dot for just playing music after I came out of hospital and...
My dog requires a prescription for his treats and our vet will not give prescriptions o...
Order ****-*******-******* - I ordered delivery of freezer plus installation*removal of...
I ordered a set of patio lights says it’s **’ft long not even close like ** ft long *No...
My account is on hold. It looks like using pre-paid cards is what put my account on ho...
I sent a payment to the gift card account instead of my credit card account. I need the...
I have * UNAUTHORIZED charges on my bank statement:******. **************SHOGU*LO* amzn...
Desperately trying to place order need help about to abandon purchase*Joe Durso...
Someone called my husband and told him I had a $**** Charge. Not mine. I think it’s a...
I had an order canceled I would like to reorder. The holster **.** I have been trying a...
My Amazon webpage is in a different language I don’t know how to fix it
We need a driver that isn't afraid of dogs and pigs running around.
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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