解决Amazon问题的分步指南

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I accidentally signed up for your Amazon video free trial and I'd like to cancel that please
Having trouble connecting another firetv device to my tv without the remote but trying...
As Prime member items must be fast delivery or same-day delivery according to my postal...
Change of address and want to get automated debit for payments. I want to go paperless.
In amazon account my mobile number has been changed by some unknown....kindly help me to fix.
Order* ***-*******-******* was sent to an invalid address. I learned of this when check...
Good Morning.*My name is Michael Foley, I have a Prime account. You recently emailed me...
Keep getting tracking info on packages in my name sent out of state for stuff I didn't...
I made a purchase with an Amazon gift card and my account is on hold. *I want my accoun...
I have already placed on order. So i received message in Amazon page. But I Didnt recei...
I have been trying for hours to watch TV using Amazon fire stick.Having a if you loggin...
Need to verify payment information suppose to have affirm
Hey, *My name is Pooja Kumari.* I got a mail and even a call on **th Nov from Amazon re...
Amazon charged me and took money from my credit card twice for the same product.
Purchase one electric water heater ** ltrs activa on **.**.**** now the product defec...
My account was put on hlld after I made a purchase with my gift card balance
Plz contect number sand karo ....order ke bare me bat karni hai....mere order me kuch p...
I have several accounts but the one I want to keep is the one I just received an order...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Amazon Reference

Guidance for Other Companies

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