解决Amazon问题的分步指南

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

Close account for good. Do not tell me to call the automated number.
i WOULD LIKE THE NAME OF A PERSON WHO CAN HELP ME WITH A SERIOUS AND VEXING PROBLEM.*MY...
I ordered a Frigidaire nugget ice maker first of the year. It was $***. I love it. So I...
my account says you issued refund for two chair cushion but there is only one on my cre...
We are seniors and moving quite a distance from where*we are now. We ordered a chest fr...
Phyllis Rutledge is name I got a call say I haven't order ***.** dollars I haven't o...
Unexplained charges to the account.
I had over $*** charges from Sling on my American Express card. I called AMX to ask abo...
trying to verify employment on an employee of Amazon, it's too complicated and not fair...
Good afternoon,**I have received phone calls stating that we have ordered items we know...
I purchased Turbo Tax (order: D**-*******-******* ) for PC download. I need to also dow...
I. M item not deliver plz call *************
I hot a call from someone and they said it was Amazon calling saying someone charged...
Dear sir,**We are very sorry to hear that Amazon signed the letter "We stand for democr...
I haven’t gotten my orders I want a refund
Hello I made order and Amazon blocked my account What should I do ?
want amazon to broker a deal whereby i can watch live jacksonville jaguars games at a...
Someone used my Credit Card fraudently for Rs. **,*** using SBIVISA Credit Card. The Au...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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