Before you get started, be sure you have: Email address on the account, Password
It is possible to merge multiple accounts on AT&T. One account needs to be designated as the primary account with primary billing responsibility, and then the other account can be transferred to the primary account. AT&T requires a new agreement that the new owner accepts full responsibility of paying the new wireless account, monthly bill and contract.
(Note: When two accounts merge the user who has an upgrade can keep their upgrade even after the transfer between the accounts)
Before transferring billing responsibility, make sure to check the requirements to ensure you are eligible to take over billing responsibility. Below are the requirements for the primary account holder/account:
The account must be at least 60 days old
GoPhones accounts are non-transferable
The phone, tablets etc must all be paid and active
The original account must not be overdue on payments
The new owner of the account must also:
Be at least 18 years old
Choose from the designated AT&T plans
Pass the credit evaluation for AT&T to accept the transfer and also pay the transfer fee which is anywhere from $18 to $36 dollars.
Accept the remaining terms in place with all current cell phones, pads etc.
If primary account holder passes all of the above and would like to continue, follow the steps listed below:
Step 1: Log-in to your account with your User ID and Password through the AT&T Customer Center (https://www.customerservice.att.com/index.jsp )
Step 2: Under the option "Billing, Usage and Payment", select "Transfer Billing Responsibility"
Step 3: Select the account(s) you would like to transfer the billing responsibility from
Step 4: Select the lines within "Transfer billing responsibility" which means that you must understand the Terms and Conditions of paying for bills of lines that are all merging.
Step 5: Fill out the request form then click "Submit"
Step 6: Click "Continue" and accept the Terms of Agreement and then press "Submit"
Step 7: You should be all set and shouldn't have anything left to do! Nice! Hopefully this all helps- let me know
Author: GetHuman团队 • January 15th, 2016
About this Step by Step Guide
在成千上万的AT&T客户来到GetHuman来寻找该问题的答案之后，我们决定与其他人一起发布该说明。以下只是一些有关我们所遇到的问题或您这样的用户报告的问题的示例：How do I merge multiple accounts at AT&T? Is it possible to merge accounts?; Can't get the bill issue resolved. Quoted a price to sign up and it's double from what they said...; Not sure someone put a One of my sons friends put alock screen pattern on my phone,and changed my...; I bought a phone off of someone and their network is att but they had a contact under T-Mobile. W...; Lines runs through tree in danger of falling. Will you take it down?; I want to pay my bill to get my service back on ...因此，我们整理了本指南以寻求帮助。它有7个步骤。根据其他用户，完成这些步骤平均需要108分钟，包括花费在完成每个步骤和联系AT&T上的时间。并且，我们尝试提供了一份清单，其中包括您自己尝试解决此问题时所需的信息。祝您好运，如果您成功解决了此问题，请告诉我们。
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