Instructions to help with popular customer service issues
Popular AT&T Wireless How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common AT&T Wireless customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AT&T Wireless customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other AT&T Wireless customers
I can’t get into my account
I need to pay off my phone
I lost my phone. It may be in my house but I have searched everywhere.
My new phone was supposed to be delivered yesterday. It wasn't. Then it was supposed to...
My phone has been stolen and I don’t know my I cloud. I would like to report my phone stolen
Trying to port a phone number
Stolen in transit device replacement
I was sleeping when it fell off the bed
My screen is broken and how can I replace my phone can someone please help me it never...
Checking to see about in upgrade to ***-***-****
Turn off call forwarding
Phone got shut off after installing one of y'all's chips can't get it turned back on
Why is my auto pay not functioning properly?
I am wondering why i am expernice lags in service my wifes phone wouldnt regsiter a web...
Unable to receive or make calls
Recently added a line for my son on my att wireless. Over and over, the in store rep pr...
Coverage for calls, text and email in Mexico?
Both of my phones have been disconnected at the same timeSee more issues reported by AT&T Wireless customers
Does GetHuman write how-to guides because they are a partner of AT&T Wireless?
GetHuman has no affiliation whatsoever with AT&T Wireless, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AT&T Wireless have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.