Instructions to help with popular customer service issues
Popular AT&T How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common AT&T customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AT&T customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other AT&T customers
Need to reschedule the shut off of our internet service.
I want to change my phone plan and to make sure that phone line ***-***-**** was remove...
Our DSL is out. It was down after the storm yesterday and has been out since. The servi...
I need to cancel my service because they don’t offer fiber at my new address.
I need to cancel my service because they don’t offer fiver
Need to access my yahoo email and it keeps redirecting me to AT&T, need access my email
I want to keep my paper billing
Looking to understand why our upload (***MBPS) and download (***mbps) speed is much low...
Incoming calls ring once then stop or end
Even though I still have internet, I have a downed DSL line on my lawn from an ice stor...
Need wire taken off power pole. Changing to underground service
I need to talk with an ATandT rep concerning our Computershare stock
I want to keep my paper billing to keep track.
I stopped using Att several years ago. Someone is using my old email address...
Keep my paper bills, I do not want paperless, Keep my paper bills, Keep my paper bills...
This doesn't seem to work at all. What's the deal? Att is over charging me
Hello Sir am apologized u for what I did to you , sir my WhatsApp phone number has been...
Mine is a billing issue: my bill was increased by $** this month. Allegedly, a promo ha...See more issues reported by AT&T customers
Does GetHuman write how-to guides because they are a partner of AT&T?
GetHuman has no affiliation whatsoever with AT&T, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AT&T have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.