Instructions to help with popular customer service issues
Popular AT&T How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common AT&T customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AT&T customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other AT&T customers
Need to replace a broken phone and don't know the number
Lost phone need account switched to different phone
I WAS CHARGED *** ON MY ***-***-**** ACCOUNT *WOULD LIKE A FULL REFUND AND A FREE MONT...
********** MULTI LINE IWAS WAS CHARGED MY REGULAR PAYMENT PLUS A EXTRA *** I WOULD LIKE...
I need to retrieve messages that were deleted from a number that had been blocked. The...
A employee of AT&T here in Pueblo Colorado refused to allow me in the store w*o a face...
Email support. Cannot sign into my att or sbcglobal account.
I would like a landline
My name is Lisa Castel. I need an explanation for my most recent bill. I am way too b...
I am having drain pipes placed in my backyard this Saturday. I need someone to come out...
I bought a prepaid phone and I can't activate it
I want to see what deal I can get with my phones.
Line is down. We reported an unburied cable in our front yard on June ** and it still h...
I am a first responder and would like the unlimited wifi hotspot for first responders deal
Your utility boxes on our property
Need to stop call forwarding
no dail tone just static
My internet has shut down the broadband* has turned redSee more issues reported by AT&T customers
Does GetHuman write how-to guides because they are a partner of AT&T?
GetHuman has no affiliation whatsoever with AT&T, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AT&T have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.